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Terms of Service

Last updated: June 14, 2026

1. Who you are contracting with

These Terms govern your use of PartVista (the "Service"), provided by PartVista("we", "us", "our"). By accessing or using the Service you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it. If you are an individual, you confirm you are of legal age in your jurisdiction.

2. The Service

PartVista lets you search industrial part numbers and view aggregated price, stock, and lead-time data from third-party suppliers. The data is provided "as is" and may be inaccurate, incomplete, or out of date. Always confirm details on the supplier's own site before purchasing.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and keep it up to date.

4. Acceptable use

You must not:

  • use the Service unlawfully or for fraudulent or abusive purposes;
  • send spam, malware, or attempt to probe, scan, or compromise the Service's security;
  • scrape, mirror, or systematically download data from the Service except as expressly permitted;
  • infringe intellectual property or other rights of any third party;
  • circumvent technical limits, rate limits, or paywalls.

5. Intellectual property

We (and our licensors) retain all rights, title, and interest in and to the Service, including software, design, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your selected plan. You may not reverse engineer, resell, or redistribute the Service.

6. Payments, subscriptions and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, currency, renewal, cancellation, and refund mechanics are governed by Paddle's Buyer Termsand our Refund Policy.

Paid plans are billed in advance on a recurring basis until cancelled. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period and you retain access until then.

7. Service availability

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may modify, suspend, or discontinue features with reasonable notice.

8. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay amounts due, present a security or fraud risk, or repeatedly violate our acceptable use rules. You may stop using the Service and close your account at any time.

9. Warranties and liability

To the fullest extent permitted by law, the Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us (via Paddle) in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, consequential, special, incidental, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is not permitted by law.

10. Indemnity

You agree to indemnify us against claims arising out of your unlawful use of the Service, your breach of these Terms, or content you submit.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which the seller is established, without regard to conflict of laws principles. Disputes will be resolved in the competent courts of that jurisdiction.

12. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance.

13. Contact

If you have questions about these Terms, contact PartVista at feedback@partvistaapp.com.